Discussion Papers
Jan 28, 2026

Assessing and Optimising MyDigital ID

Launched in 2023, MyDigital ID enables Malaysians to access multiple government and selected private digital services using a single verified login. As a Single Sign On (SSO) platform, it simplifies access, reduces repeated verification and supports more efficient delivery of digital services. These practical benefits make authentication a sensible and appropriate starting point for a national digital identity initiative. International experience shows that many digital identity systems begin with authentication and develop gradually over time. In several countries, SSO has served as a foundation on which additional capabilities were introduced after governance arrangements, safeguards and public confidence were well established. In this respect, MyDigital ID’s current focus does not limit future options. Rather, it provides immediate value while preserving flexibility for future policy choices that align with national priorities. This research finds that MyDigital ID is progressing positively as a secure and reliable authentication platform within Malaysia’s broader digitalisation agenda. Its technical design aligns with recognised security standards, while its role as a verification layer that relies on authoritative government databases supports both system integrity and privacy protection. As adoption increases and integration expands, continued attention to governance clarity, accessibility and long-term planning can further strengthen public understanding and confidence in the system. Viewed in this way, MyDigital ID can be understood as a public digital asset that delivers immediate service improvements while remaining adaptable to future needs. A measured and phased approach allows benefits to be realised today, while ensuring that policy choices remain aligned with institutional readiness and public expectations.
OP-ED
Jan 28, 2026

Assessing and Optimising MyDigital ID

Launched in 2023, MyDigital ID enables Malaysians to access multiple government and selected private digital services using a single verified login. As a Single Sign On (SSO) platform, it simplifies access, reduces repeated verification and supports more efficient delivery of digital services. These practical benefits make authentication a sensible and appropriate starting point for a national digital identity initiative. International experience shows that many digital identity systems begin with authentication and develop gradually over time. In several countries, SSO has served as a foundation on which additional capabilities were introduced after governance arrangements, safeguards and public confidence were well established. In this respect, MyDigital ID’s current focus does not limit future options. Rather, it provides immediate value while preserving flexibility for future policy choices that align with national priorities. This research finds that MyDigital ID is progressing positively as a secure and reliable authentication platform within Malaysia’s broader digitalisation agenda. Its technical design aligns with recognised security standards, while its role as a verification layer that relies on authoritative government databases supports both system integrity and privacy protection. As adoption increases and integration expands, continued attention to governance clarity, accessibility and long-term planning can further strengthen public understanding and confidence in the system. Viewed in this way, MyDigital ID can be understood as a public digital asset that delivers immediate service improvements while remaining adaptable to future needs. A measured and phased approach allows benefits to be realised today, while ensuring that policy choices remain aligned with institutional readiness and public expectations.
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About KRI & Impact

Khazanah Research Institute (KRI) undertakes rigorous, evidence-based research to address Malaysia’s most pressing socio-economic challenges. From inequality to urban development, our work translates data into insights that inform policies and contribute to shaping the nation’s future.

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Latest Report

Badges of Progress: A Study on Technology and Technical Talent Development in Malaysia

This report aims to generate a grounded understanding of the structural and institutional factors shaping the development of technology and technical (T&T) talent in Malaysia.
Dr Mohd Amirul Rafiq Abu Rahim
Former Senior Research Associate

Events at KRI

At the Khazanah Research Institute (KRI), we host a variety of events aimed at fostering dialogue and sharing insights on critical issues.
Panel Discussion
Nov 25, 2025

Multisectoral Consultation Meeting on Country-Specific Assessment and Analysis of Current Food Systems in ASEAN

Workshop
Nov 23, 2025

Workshop - KRI X SOAS Future Leaders Workshop with SOAS University of London

Seminar
Nov 23, 2025

Future Leaders Programme 11: New Development Strategies for ASEAN in a “New” World

Panel Discussion
Nov 21, 2025
Khazanah Auditorium, Asia School of Business (Spillover room available)

Navigating The New World Disorder

Webinar
Nov 21, 2025

ASB x KRI x INCEIF: Joseph Stiglitz Public Lecture: Navigating the New World Disorder- A View From the Dismal Science

Roundtable
Nov 20, 2025

Roundtable Discussion: Best Practices for Regulatory Approaches to AI-Deepfakes Used in Financial Scams

KRI Upcoming Events
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